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Eap Cost-Benefit Research: 20 Years After Mcdonnell Douglas: The Landmark Study of the Costs and Benefits of an Internal Eap is Still Raising Questions Among Current-Day Researchers (Employee Assistance Programs)

eBook details

Title: Eap Cost-Benefit Research: 20 Years After Mcdonnell Douglas: The Landmark Study of the Costs and Benefits of an Internal Eap is Still Raising Questions Among Current-Day Researchers (Employee Assistance Programs)
Author : Mark Attridge
Release Date : January 01, 2010
Genre: Business & Personal Finance,Books,Industries & Professions,Health, Mind & Body,Psychology,
Pages : * pages
Size : 76 KB

Description

It has been two decades since the seminal study of the financial costs and benefits of the employee assistance program at the McDonnell Douglas Corporation (Smith and Mahoney 1989, 1990). This study is credited with significantly advancing the business case for the field of employee assistance. Although it is considered a classic research work in the field, the study was not published in a scientific journal and therefore did not undergo a critical peer review. In this article, I will revisit the methodology and major findings of the McDonnell Douglas study and raise some critical questions about it. In upcoming articles, I will reflect on the progress of the field in the 20 years since the study and describe the current state of research on outcomes and cost-benefit analyses of EAP services, then offer some remedies for future practices that take two different but promising paths to examining the costs and benefits of EAPs.